When a drain overflows at midnight or a leaking pipe threatens to damage your home, you need help that’s close by, fast, and trustworthy. SOS Drainage & Plumbing provides a complete, end-to-end service for households and businesses across Dorset and the surrounding areas, combining rapid emergency response with careful, long-term solutions that prevent the same issue from returning. This guide explains what we do, how we work, and why choosing an experienced local team can save you stress, time and money.
What We Do – Drainage & Plumbing Under One Roof
From the first gurgle in a kitchen sink to a full drainage collapse in the car park, our engineers handle every type of problem. Having one company for both drainage and plumbing means we diagnose issues quickly and fix the root cause rather than treating the same symptoms again and again.
Core services at a glance
- Emergency call-outs for leaks, bursts, flooding, blocked toilets and drains
- Drain unblocking using high-pressure water jetting and mechanical tools
- CCTV drain surveys to pinpoint faults without unnecessary digging
- Drain repairs & relining (no-dig options available where suitable)
- General plumbing – taps, toilets, cisterns, pipework, traps and overflows
- Kitchen & bathroom leaks traced, repaired and made good
- Preventative maintenance for homes, landlords, letting agents and commercial sites
Why Speed Matters in Drainage & Plumbing
Water and waste don’t wait. Left unresolved, a small blockage or drip can turn into structural damage, foul odours, mould, or a complete loss of facilities. Fast response isn’t just convenient – it reduces the total cost of repair, minimises disruption and protects your property.
SOS Drainage & Plumbing operates extended hours for urgent problems, arriving with the right equipment to get you back up and running in one visit wherever possible. Because we carry high-pressure jetting machines, CCTV cameras and a wide range of fittings on the van, there’s no delay waiting for tools or basic parts.
Our Typical Call-Out Process (What To Expect)
- Initial triage by phone – we ask a few quick questions about symptoms, location and access.
- Transparent estimate – you’ll know the likely approach and expected costs before we set off.
- On-site diagnostics – visual checks followed by mechanical or camera investigation if needed.
- Immediate fix – most blockages and leaks are cleared or repaired on the spot.
- Root-cause report – we explain what went wrong and how to prevent it happening again.
- Aftercare – written findings and a follow-up plan for any non-urgent remedial work.
Drain Unblocking – Quickly, Cleanly, Safely
Blocked toilets and sinks are unpleasant, but they’re usually quick to resolve with the correct method. We choose the safest technique for your pipework and finishes:
- High-pressure water jetting scours fat, silt and scale from pipe walls and dislodges stubborn obstructions.
- Electro-mechanical cleaning (rotary machines) clears hair, wipes and roots from smaller internal pipes.
- Bio-friendly treatments may be used to break down fats and odours without harsh chemicals.
- Where repeated blockages occur, we’ll perform a CCTV drain survey to reveal the true cause – often a build-up of scale, displaced joints, root ingress or poorly laid pipe runs.
CCTV Drain Surveys – See the Problem Before You Dig
Guesswork and trenching are costly. A modern CCTV survey allows us to view the condition of your drains from the inside, recording high-definition footage and still images to support our recommendations. You’ll receive a clear, jargon-free report describing:
- Pipe condition and materials
- Any breaks, cracks, scaling, root intrusion or collapsed sections
- The precise location and depth of faults using a sonde/locator
- Practical repair options with their pros and cons
These surveys are invaluable when purchasing a property, managing a portfolio, or resolving a recurring drainage issue that other contractors haven’t been able to fix.
Drain Repairs & No-Dig Relining
Not every damaged drain needs excavation. Where structure allows, we offer patch repairs and full-length relining to create a smooth, watertight “pipe within a pipe”, restoring flow and preventing infiltration without major disruption. If excavation is required, we’ll keep the working area tidy, liaise with neighbours where necessary and reinstate surfaces to a high standard.
Plumbing You Can Depend On
A reliable plumbing system is just as important as free-flowing drains. Our plumbers handle everything from minor fixes to urgent failures:
- Toilets and cisterns – repairs, replacements and flushing faults
- Taps and mixers – leaks, drips, cartridges and new installations
- Pipework – copper, plastic, traps and waste pipes replaced or rerouted
- Stop taps & isolation valves – locate, replace or install for better control
- Appliance connections – dishwashers, washing machines and waste disposals
We work carefully in finished kitchens and bathrooms, protecting surfaces and making good where we’ve worked so you’re not left with cosmetic damage.
Preventative Maintenance – Small Steps, Big Savings
Most blockages and leaks have warning signs. Regular checks catch issues early and keep systems running efficiently.
Simple maintenance tips
- Avoid pouring fats and oils down sinks – let them cool and bin them.
- Use sink strainers and only flush the 3 Ps: paper, pee and poo.
- Note where your internal shut-off valve (stop tap) is and test it periodically.
- In cold snaps, keep vulnerable pipework insulated and heated spaces ventilated.
- Book a routine CCTV survey for older properties or after building works.
For landlords and commercial clients we can arrange periodic services, keeping records for compliance and helping avoid emergency closures or call-outs at busy times.
Clear Pricing & Straightforward Advice
Unexpected plumbing bills are stressful, which is why we keep pricing clear and competitive. You’ll receive:
- A transparent quote before work begins
- Options where more than one fix is possible
- Honest advice about what is essential and what can wait
If a simple clearance is all that’s required, that’s exactly what we’ll do. If we discover a hidden defect, we’ll show you the footage or photographs and discuss next steps openly before proceeding.
Health, Safety & Respect for Your Property
We treat your home or premises as if it were our own. Engineers arrive in uniform, use clean protective coverings and tidy up before leaving. Waste is disposed of responsibly and we follow up if further investigation is recommended. For commercial and managed properties we can work around trading hours to minimise downtime.
Why Choose SOS Drainage & Plumbing?
- Local, responsive team – rapid attendance across Dorset and nearby towns
- Drainage and plumbing specialists – one visit, one contractor, complete solution
- Modern equipment – jetting units, rotary machines and HD CCTV cameras on the van
- No-nonsense reporting – photos, video and clear guidance you can trust
- Customer-first approach – friendly service, protective working practices and helpful aftercare
Frequently Asked Questions
How quickly can you attend an emergency?
We prioritise leaks, flooding and sewage back-ups. In most cases we can attend the same day, often within hours depending on location and traffic.
Will jetting damage my pipes?
Used correctly, water jetting is safe for the vast majority of domestic and commercial pipework. We assess the material and condition first and choose the most appropriate method.
Do I really need a CCTV survey?
If a blockage returns soon after clearing, a CCTV survey is the most cost-effective way to discover the underlying issue and avoid repeated call-outs.
Can you repair without digging?
Frequently, yes. Patch repairs and relining provide strong, long-lasting solutions for many defects. If excavation is the better option, we’ll explain why and keep disruption to a minimum.
Do you work with letting agents and businesses?
Absolutely. We provide reactive maintenance and planned servicing for landlords, facilities managers, restaurants, shops and offices.
Ready When You Need Us
Whether you’re dealing with a sudden overflow, a persistent leak, or you want peace of mind before buying a property, SOS Drainage & Plumbing is here to help. We combine fast response with careful workmanship and straightforward advice, so you can make informed decisions and get back to normal quickly.
Need help now? Call our friendly team and we’ll get an engineer on the way. If it’s not urgent, book a survey or quote and we’ll tailor a solution that suits your property, your schedule and your budget.
